24
Apr 12

Apple TV or Roku? Bethesda Systems Reviews Roku vs. AppleTV

Which one should I buy?  We review and compare the Roku  2 XS against the APPLE TV and give our candid opinion on installation experience and features. Our technician Jason recently installed a Roku 2 XS and shared his opinion with us in comparison to installations of the AppleTV unit.

Both are outstanding devices that allow you to add streaming video from several free and pay per view sources on the internet and when combined into a home theater design or installation  you can have a truly screaming custom home cinema experience.

Notes on the Roku 2 XS. 

by Jason Baumann

- It’s just like hooking up an Apple TV2 – which means it only has HDMI out (HDMI to comp converter may be needed for older systems).

- Connects wireless or hard wired to network

- Requires IR from controller for third party control

- When you install the device it requires activation from a computer and you MUST input credit card account info for the Roku to activate. No credit card, no content! So make sure you obtain the following before you set this unit up:

- Full name and Credit card information including security code

- Billing address

- Email address

- 4 digit pin that they would like to use when ordering content

Roku XDS 

- Out of the box expect an update to run and setup time (30min or so)

- The Roku interface is a little harder to use compared to AppleTV

- The Roku is bigger than the AppleTV by almost 50%

- Roku did freeze up on me during the “download” process of initial setup. (Required a power cycle) after this I had to “re-link” the account a go through the channel download process again

- Download speeds compared to Apple TV (Wirelessly) are much slower. It was actually painfully slow

- Download speeds hard wired were fine. I would only set this device up hardwired.

Crackle Upside: free movie and TV content.  Higher HD quality than AppleTV and more connection options

Crackle Downside: Poor video quality. “All channel” audio output. It’s kind of like free Netflix streaming. Movies are old and video quality is poor.

My opinion, it’s a wannabe AppleTV that I would not waste my money on unless there was some sort of content I absolutely had to have. Crackle is cool, but it appears to be Standard Definition, and once you go HD, there’s no turning back!

AppleTV is my choice between the two.

Full detailed comparison chart of the AppleTV compared to Roku below:


06
Jan 12

How A Small Home Audio System Can Make Such a Big Difference

Home Theater Audio Visual by Bethesda Systems – A Testimonial

NFL Football in surround sound. Movie theater quality surround sound from a home theater system. It was that simple…that’s what our customer, John Leary in Chevy Chase, MD wanted to add to his home theater experience.

We had a tight budget to work with but knew we could find just the solution John was looking for. John’s existing audio system was fairly advanced; after doing a quick survey of his environment, we determined that with just a few configuration changes and minimal component enhancements that we could really make his sound system sing. We started by adding some “audio color” to his Integra DTR 40.2 receiver by adding an REL T-5 Sub-woofer to bring out the lower Hz frequencies that have become more prevalent in blue-ray formatted DVD’s. The power of the REL-5 also allows the room to become “Audio Pressurized” so every crash, explosion and thump is not only heard, but distinctly felt. This is also enhances to some of those lagging lower bit-rate MP3’s that are constantly streaming across most web-based audio transmissions. YouTube, Pandora Radio, Slacker and other popular media outlets typically run higher end audio/video transmissions but other sources like news channels, corporate webcasts or smaller video venues typically run varying bit rate transmissions.  This poorly encoded media transmission will then produce an increasingly weaker sound output over a system that has been poorly configured, but the REL-5 fixes that.

As a point of reference, the chart below covers typical bitrates and their outlets:

As a point of reference, the chart below covers typical bitrates and their outlets:

Sound Quality Table

To meet John’s need, after adding the REL T-5 Sub-woofer, we complimented the low frequency response gain / per Hz with some hi-output, mid range PSB Imagine Bookshelf Speakers.  We then took the complexity of our configuration and made it simple to operate with the Sonos controller that we set up for his Family room and Outdoor zones.  The result — an audio experience that is unmatched. Read below:

Andy,
Great to hear from you!
There is not a single night that I sit down to watch TV that I am not struck by how incredible the experience is compared to what I had previously. Liz and I watched two football games on Sunday and it’s really like being there.
When we both have a minute, I will bring my iPad home and we can play with the music system.
I am telling everyone I know about the system!
Stay in touch.
John

Next up on our list for John: Setting up his iPad to control some devices. Similar to what we did with the IC realtime Camera system set-up and configuration.


20
Dec 11

Listen to the Music

by Mike Wilson

Recently at Bethesda Systems we starting selling the Pro-Ject RM-5.1 SE — what I used to refer to as a “record player”. But it wasn’t until last month when I sat down with Lynn Hopffgarten, our resident Audio Specialist, and he set up what I now correctly called a “turntable”, did I remember how much I used to love listening to records. And quite frankly, how much I missed it.

This was the record player that used I to have. What can I say; I was “a good ol’ boy who never meant no harm.” This was my iPod! I would sit in my room and listen to albums (you know, VINYL!) like Billy Joel, The J Geils Band, and Pink Floyd just to name a few. Some of my fondest memories are of my dad trying to influence me with “his” music — the likes of Earth Wind and Fire, Steve Wonder and Average White Band. Of course nothing was funnier to a pre-teen than playing any of the above at 45rpm.

So Lynn Sat me down in front of this turntable and began playing the re-release of U2’s Actung Baby (1991) and I was speechless. Just to hear the slight pops before the music began had my attention. Before I knew it we were half way through the first side. I was actually listening to music again. Not just driving in a car, killing time on a plane or making exercise tolerable. It was an amazing feeling. As for the sound quality, WOW buy your favorite song on iTunes play it out of your ear buds then buy the Vinyl copy and listen to it on a good sound system. I guarantee you it will be like listening to something completely different. To the “I’m not an audiophile guys or gals”…Yes. You too!

I have since set up my own little system at home and have not only been enjoying this experience alone, I have included my 8 year old son and 10 year old daughter to the party and all I could think about was how my Dad used to do it with me. No better feeling in the world.

Here are 12 great sounding records from multiple genres that I would recommend:

Top Row (L to R): Nevermind, Nirvana; Legend, Bob Marley; Love, The Beatles; Achtung, Baby!, U2; Born This Way, Lady Gaga; Dark Side of the Moon, Pink Floyd.

Bottom Row (L to R): The Stranger, Billy Joel; The Ghose of Tom Joad, Bruce Springsteen; Thriller, Michael Jackson; Let’s Get It On, Marvin Gaye; Surfacing, Sarah McLachlan; Change of Heart, David Sanborn.


29
Nov 11

Major Change In Store For Lightbulbs As We Know It

by Jonathan Stovall

Thomas Edison

If you’ve been out shopping for light bulbs lately, you’ve probably noticed that your selection is growing.  What you may not know is that some of your staples, like the 100 watt traditional incandescent bulb, will no longer be available come the first of the year.  The standard, highly inefficient technology invented by Thomas Edison back in the Good Ol’ Days is seeing some phased regulation.

WHICH SHOULD I CHOOSE?


One lighting technology we are beginning to see on the store shelves next to the old faithfuls & the newer ugly squiggly ones (CFL) is the LED. LEDs are significantly more energy-efficient than either old-style incandescents or CFLs. LED uses 6 to 8 watts of electricity to produce light equivalent to that of a 60-watt incandescent. Compact fluorescents require 13 to 15 watts to produce similar results. Here are some additional benefits of the new LED lighting technology:

• Incandescents will need to be replaced up to 25 times in the same amount of time as one single LED bulb lasts.

• LEDs have the potential to last up to 22 years and save 75% or more in energy costs. According to ENERGY STAR, based on normal use, you can install a bulb in your newborn’s nursery and not have to change the light until he/she graduates from college!

• LEDs turn on instantly (no warm up time compared to CFL’s).

• LEDs emit almost no heat. In comparison, incandescent bulbs release 90% of their energy as heat and CFLs release about 80% of their energy as heat. In warmer climates this reduces the need for air conditioning energy.

• LEDs have no breakable filaments or glass.

• LEDs don’t contain mercury (CFLs do in small amounts…eliminating storage and disposal concerns). Watch this Video!

• LED’s offer added convenience. The long bulb life of the LED is an added advantage for fixtures that are difficult to reach to change bulbs…like high ceilings, chandeliers, outdoor flood lights, etc.

READY TO RETROFIT?

Retrofit Bulbs
As we begin to convert our customers to LED our biggest challenge up to this point has been to ensure that the lighting quality of the energy-saving bulbs is at least as good (and hopefully better) quality than the traditional bulbs we replace. We know that the right lighting is crucial to how our customers live and work. Unfortunately a lot of the products we see on the local hardware store shelves don’t come close to the quality of the products we buy directly from our partner manufacturers. If you are going to start buying on your own you’ll need to consider a few things…here are just a few:

• Replacement lamps need to fit the fixture. For example, recessed cans require different bulbs than floor and table lamps.

• Color temperature ratings vary by lamp type and manufacturer. If you want a ‘yellower’ light output choose a lower color temperature.

• Outdoor LED requirements are different than indoor.

• Many packages say that their products are dimmable…but a lot of times the bulb is not fully dimmable or in some cases, won’t dim at all with a traditional dimmer.

• Most people are accustomed to buying bulbs based on watts, which refers to energy usage. The LED selection is based on actual brightness, which is measured in lumens. This brings a new level of confusion into the mix.

• Did you know your electrical utility may give you a rebate for your LED purchase?

 

AT YOUR SERVICE

The LED is one of today’s most energy-efficient and rapidly-developing lighting technologies. LEDs last longer, are more durable, and offer better light quality than nearly any other type of lighting available. If you are in the DC metro area and are ready to make the switch, let us help you! We offer the following services:

• Our friendly sales staff is ready to consult with you inside your home or business.

• We offer free estimates with ROI (return on investment) projections based on current usage and utility rates.

• We use our own licensed electricians to do the work!

• Phased installation options available if you are on the fence about diving in head first.

• Guarantee on all LED products and performance we sell.


28
Nov 11

Case Study: Crestron System Install

Click to download full PDF

Crestron Case Study Page 1Crestron Case Study Page 2

 


16
Aug 11

Customer Service 2: Step by Step Instructions

Our lead tech does it again. Here is a step by step walkthrough on setting up the iPhone and/or iPad app for IC Realtime Camera Systems. The images and icons appeared in the original e-mail just as you see it below. Talk about clear and easy communication, right?

Dear Ms. Smith,

1. Make sure you have good 3G service or are connected to a network.
2. Go to the App  Store icon on the phone
3. Select the SEARCH option from the bottom menu choices.
4. In the search field at the top, type in “ICRSS” and select SEARCH from the bottom.
5. You should have one option, the IC Realtime LLC App for $29.99

 

 

6. Select that option, you will be prompted for your iTunes information to make the purchase. If this is your first purchase on this device you may have to verify your credit card information as well.

7. Once approved the app will begin to download on your device.

8. After download is complete, launch the app by selecting it from the face of your device.

9. From the main screen select the set up option

 

 

 

 
 

10. Select DEVICE LIST, EDIT and then ADD.

11. Fill in the fields as follows:

Name: I have called this location Norton, this can be named anything you want.
Address: Needs to be exactly as shown: XXXXXXXXXX
Port: Needs to be exactly as shown: XXXXXX
User Name: XXXXX
Password: XXXXX
Channels: This is automatically filled in

12. Installation is complete. Select DONE option and return to Device List. Make sure to select the new device you just added, go back to SETTINGS, select LIST VIEW.

13. Select anyone of the boxes and then a corresponding number from below. Once you have added a number to each box select the third option from the left at the bottom, the squares with the triangle (play).

 

 

 

 

 

 

 

14. Each screen will say Connected and the cameras will populate on the screen.

***Also if you select the set up option from the bottom choices (6th from the left) there is a HELP and ABOUT option that are pretty good to answer some of the questions regarding the icons.


05
Aug 11

Customer Service is Communication (and vice versa)

 

I don’t know about you but my favorite kind of customer service is the kind that comes from a real live person. Whether it’s over the phone or through e-mail, when a person you know and trust is on the other end of that communication, well, it just makes everyone happier.

We know that technology is one of the most confusing aspects of home upgrades and services. Bethesda Systems prides itself on its great reputation of high quality and personal service. Below is just one recent example of an e-mail from our lead technician to a customer following a recent installation of a Squeezebox music system by Logitech — which allows you to stream music directly from your computer to a Squeezbox anywhere in your home. The message is clear, informative, and friendly:

Hi Joe,

I just wanted to review the work I did yesterday and also give you some helpful tips regarding the Squeezebox™ and iTunes™.  I moved the Squeezebox server, the software that communicates with the Squeeze Touch, from the Mac Mini in the equipment rack to your office Mac.  Here is a little more information on what the server does and what it can do:

Having the server software running on computer will make it easier for you to sync your iTunes music to the Savant system.  As we discussed, in order for you to access your music, just like before,  you will need to make sure your office computer is on and both the Squeeze server and iTunes are running.  The server is set up to automatically start up every time your computer boots but something to keep in mind if you are experiencing some issues.

The server is set up to automatically check your iTunes account for any changes and then update the information on the Squeeze Touch.  Here is some more information on the squeeze server:

With regards to the Verizon cable box,  we are good to go for a Wednesday morning install. At the same time, we will install the fans for the equipment closet and bring down a new iPad dock for the master bathroom.

I hope this was helpful,  please let me know if you have any questions or concerns.

Regards,

GH

 

 


24
May 11

Successful Home Theater Design

This DC interior designer shares some great tips and insight for building your own dedicated home theater.

Successful Home Theater Design
by Kathy Alexander of Alexander Interiors, LLC

You’ve been dreaming of your home theater and the day has come for you to take the leap. Sitting down with a professional theater designer is very exciting. I’m talking about a designer of the technical equipment who puts the perfect combination together: the projector, the speakers, the screen, the controls, etc. Once all the pieces and parts are selected, the technical designer sees the layout of the space and will map out the type of screen, which wall it will go on, the type of projector, the number of speakers and where they will be located, the number of subwoofers, whether or not you will have an acoustical wall system, and the number of theater chairs.

There are many questions to be answered: How important is it that there be no sound transmission outside the theater? Where will the equipment rack be located, which will be somewhat determined by whether or not you want it visible? Where will the projector be located, which, again, will be somewhat determined by whether or not you want it to be seen?

After all of that, don’t forget the equally important step of creating an interior design that matches your tastes, emotions and desires. The excitement created by a room full of cool equipment fades quickly when you  don’t feel comfortable in your own space. Fortunately, there are a few things you can do that make all the difference in the world.

Planning
The best time to consider the interior design of the theater is right after the equipment is chosen. When I plan a theater’s interior design, I will walk the space with the technical designer, who will point out the overall location of the screen, how many chairs, the number and location of the speakers and subwoofers. He or she will let me know if there is an acoustical wall system and whether it will be on all the walls, and perhaps the ceiling, too. By this point, the clients may have already been to the theater showroom and selected the chairs.

Now, it’s time to ensure the theater reflects the client’s preferences and predilections. As with the equipment design, the interior design must consider alternatives to various questions: Will this room be a dedicated theater, or will it be a multi-functional space? A multi-functional space sounds appealing, but it may be at the expense of the acoustics. So, the sound may not be as good as it would be in a dedicated space.

If the theater is on the lower level (i.e., the basement), then the challenge is to create a design that either incorporates expected but troublesome structural elements (e.g., ductwork, columns, beams, etc.) or modify them to minimize their impact on the functionality and beauty of the space. The height of the ceiling can quickly become a critical design element. If there is to be more than one row of chairs, will the ceiling height allow for a platform for the second row? Is the room large enough to accommodate everything the client wants? Will a ceiling-mounted projector leave enough vertical room to walk under it, or will the room be deep enough to permit the projector to be mounted behind the chairs? Any planned steps will have to be lit for safety.

Decor
What style theater do you want? Do you want a formal theater or a casual look? Do you want an Art Deco theater or do you want ultra modern? Do you want the space to be a particular theme? If the clients are not sure, then I interview them further and ask them to show me pictures of rooms that appeal to them. The pictures do not necessarily need to be of theaters but rooms in general. What colors do they like? What colors do they not like? Almost always, people can tell me what they don’t like and don’t want. That is important information in the overall design analysis.

If you are going for a certain look or theme, it is preferable to extend that look into the surrounding areas. If the theater is in the lower level, I always look at the home’s main floor to get an idea of the client’s personal tastes, preferences and lifestyle.

Windows
Generally, theaters are usually kept dark so the focus is on the movie. If there are windows then it is important that light doesn’t seep into the theater. Shades that fit inside a channel are a good idea for keeping the light out and being inconspicuous.

Lighting
Speaking of lighting, the artificial lighting is very important. Depending on the look of the theater, star lighting for the ceiling may be a good option. Everyone loves the sconces on the walls that provide the drama, the mood, the decoration, and also allows one to see inside the theater while watching a movie. Be careful to not have the finish of the sconces too shiny. You don’t want the distraction of a reflection from the shiny finish to take away from the movie. If you are going to use the room in ways other than as a theater, don’t forget about those times when you need brighter light for the space, and even brighter when the theater is being cleaned.

One of the items that I notice immediately when seeing pictures of home theaters is the sconces. Be careful about the placement and the size. You want the style of the sconces to enhance the look of the room and you don’t want light shining in your eyes. The mistake I see people make, whether professionals or not, is selecting sconces that are the wrong size. Sconces that are too small or too large are simply going to look bad. Another thing to be aware of is selecting sconces that are too deep and project too far into the room. You don’t want to be running into them as you are getting to your seat.

Theater Seating
Theater chairs have come a long way. You might think that you can put a couple of recliners in the room but it is not going to look or function as well as theater seating. The theater chairs can be a single chair, a loveseat, or a sofa that may be attached to each other to keep them in place. Many recliners have a single movement where the footrest comes up and the back goes down. This is not the most comfortable position for watching a movie. The motorized mechanism of the better theater chairs is the best because you can position your feet up and move the back independent from the footrest. You decide the perfect position to be in. The construction of the better chairs has an all wood frame with wood blocking for stability. This helps to keep the mechanism firmly in place. The better chairs have a seven-point mechanism whereas the lesser quality chairs have only a three-point mechanism. While there is much that can be said about chair construction, the basic difference is between wood frame vs. particle board or cardboard that are stapled together! I highly recommend that you invest in the best quality chairs you can afford. It will be a much better investment and they will last far longer and be far more comfortable. Leather or faux suede upholstery are the most practical for durability and easy clean up.

Whether you want a basic theater or something out of this world, keep in mind that you must build on each decision and ask yourself if each decision supports the look you have decided upon. If a decision does not support the look, then rethink it.

A home theater that is well designed and lovingly furnished will act as magnet in your life. It will attract the family for Friday night movies. It will attract friends for Sunday afternoon games. It will attract children to thrilling adventures and educational documentaries. It might even attract romance—let your imagination run wild. And, it will attract a deeper connection to all those about whom you care deeply.

© 2011 Kathy Alexander. All Rights Reserved

Kathy Alexander is Founder and Principal of Alexander Interiors, LLC, an interior design firm focusing on high-end residential design.

Kathy Alexander may be reached at 703/222-9100,
kalexander@alexanderinteriors.com  / www.alexanderinteriors.com


18
Apr 11

Case Study: Backup Generator

Click here to download PDF


02
Mar 11

Product Spotlight: Access Networks

The Last Home Network You Will Ever Need
by Jonathan Stovall

Products that were only found inside our commercial installations are now rapidly making their way inside our homes! And as we connect an ever growing number of devices to the Internet, both wired and wireless, our networks bear the brunt of regulating this increased traffic. As we continue to service you each day, we are seeing first hand that many of yesterday’s home networks cannot reliably handle the increased data loads and wireless coverage on their own.

Just to give you an idea about how fast things are changing, until about a year ago, before everyone in the household owned an app-driven Smartphone, most of the home networks we created were designed to simply network our automation systems and our clients’ personal computers. Wireless devices rarely amounted to more than a single laptop or two, and the data load on the network was minimal.

Today, things are much different.  Just within the past year it seems everyone in the family now owns a smartphone utilizing Wi-Fi connectivity.  Even Mom ditched her flip phone! In addition, most households have at least one iPad.  Streaming content from the internet to a mobile device is commonplace, and in some instances, has replaced the cable & satellite converter boxes altogether.  And it’s not just teenagers using these products. We’ve added larger storage devices, network cameras, gaming systems & energy monitors.  We’ve also added services like Skype, Netflix, Hulu, Rhapsody, Pandora & Internet Radio.  Even Local AM/FM & Satellite Radio enters our home through our Internet connections rather than through the airwaves.  At this year’s Consumer Electronics Show we saw connected Refrigerators, Ovens, Coffee Makers, TV’s, countless new Media Servers, & dozens of new tablets.  Almost every piece of electronics gear we purchase today is designed to either speak to one another or to the ‘Cloud’.  These devices are constantly communicating—bogging down the pipeline more and more—and the common language is all spoken inside the home by way of our Local Area Networks (LAN’s).

So how do we proactively make our networks ‘smarter’?
First, we need to beef-up the ‘digital foundation’ — especially on the wireless side — and that begins with the hardware.  Today’s over-the-counter products, either supplied by our service providers like Verizon & Comcast, or those purchased at big-box-r-us, are unreliable, unmanageable and most of all unsupportable. And the same goes for the Apple branded networking products.  In the homes that require multiple access points (and that is every home larger than 2000 square feet), these every-day products are flat-out useless by themselves.  Having to reboot your network hardware every time things slow down is no longer an acceptable solution. Piggy-backing signal boosters, wireless bridges and power-over-electricity Ethernet adapters complicates things and also decreases reliability.  Bottom line: Home networks now need to resemble the enterprise grade systems that businesses have been relying on for years.  The products are no longer Netgear, D-Link and Linksys…they’re Cisco, Juniper & Ruckus.

So, after some extensive research into both the equipment and services that are available on the market, Bethesda Systems has selected a partner whose expertise is uniquely suited to assist us in delivering the reliable, repeatable experience our clients have come to expect from us: Access Networks

Founded in Los Angeles, California in 2003,  Access Networks specializes in working directly with custom integration companies to deliver their award winning Access Unity Network, an enterprise-grade unified networking platform specifically designed and engineered to meet the growing demands of today’s (and tomorrow’s) automated residence. Utilizing their many Cisco certifications and years of experience, Access Networks is already helping Bethesda Systems meet and exceed our clients expectations. “Today’s modern homes have become increasingly interconnected with the internet and we expect your client’s home is no different.” says Aaron Gutin, VP of Sales at Access Networks. “In fact, Access Networks believes that the IT infrastructure of our homes are, in fact, the Digital Foundation™ of today’s modern home. Just like your home’s physical foundation, the digital foundation of your home must be robust and strong enough to support the many devices which will depend on it.”  

Clearly, the last few years have demonstrated that our interdependency on the IT infrastructure of our homes is only going to grow and we here at Bethesda systems are committed to delivering our clients the absolute best solutions available on the market.

OK, I need a beefed-up network. What’s next?
Give us a call! We have scalable packages for both homes & businesses. Let us design a system for you that delivers the best in performance and reliability.