Improvement Upon Improvement

Bethesda Sytems is changing…for the better of course. With over 10 years of providing services in the area, we have grown and expanded to offer more than just audio/video and lighting control systems for our clients. Our services now include, security cameras with web access, wired and wireless network solutions, residential and commercial LED lighting installation in both new and existing homes and businesses, Nest thermostats and smoke detectors. 


To help us be more responsive and better equipped to provide solutions, we have created and filled the following positions:

·        Customer Care Coordinator

·        Sales Coordinator

·        Internal Salesperson

·        Financial Controller

Our general manager, Mark Pettis sat down to discuss all of the new positions and how we are improving to serve you better.

How are we improving our service and sales departments? 

These new positions along with our Network Engineer, System Designer, Master Electrician, LED lighting specialist, audio video technicians, and programmers allow us to be experts in the always changing world of electronics integration.

Karen Booker is our Client Care Coordinator and is responsible for all scheduling of services,project installations and LED lighting visits. She is also the coordinator for all of the Nest product installations and service visits.
Laura Cromer is our Sales Coordinator and is responsible for communicating with new clients. She is also the point of contact and source of status updates for ongoing work. This gives our clients a dedicated point of contact if they should have any questions about their ongoing installations.
Jim O’Brien is our Internal Salesperson and is responsible, along with Laura, for contacting all of our clients and potential clients quickly and asking about the new projects. He also travels to our client’s residence, and performs assessments prior to submitting proposal to make sure our proposal are good faith estimates and not guesses.
Christina McGrath is our Financial Controller and is responsible for keeping our financial house in order by coordinating the entire accounting process, which includes accounts receivable, payable and vendor relationships.

What can customers expect from us with these new changes?/How is our service team ready to assist? 

New customers will find the process of engaging Bethesda Systems simple and straight forward. Their inquiries will be answered quickly and professionally.  Service requests are being analyzed and scheduled as quickly as possible. Follow up for service visits are being done daily and billing for service work is being completed accurately and quickly. Our existing customers will find our new process, refreshing, easy to use, and more responsive. 

We are excited about being able to provide the quality of products and service our clients expect along with meeting the new and ever changing needs of our existing and new customers. Whether a client needs a system for their entire home or just one room, Bethesda Systems is the one and only call they need to make.

Tesla Meet & Greet

The day consisted of 22 Teslas, friendly people, fresh sushi, Baked By Melissa cupcakes, wine, coffee, car washes, Meridian Audio and donuts. Our electric vehicle event was quite a successful event and we can’t wait to host another meet and greet! 

A special thanks to our sponsors for helping make this event possible!


Kaledescape’s Cinema One

The Kaleidescape Cinema One is the ultimate movie player! I for one get so tired of trying to figure out where I put a specific DVD or who I loaned it to. But, with the Cinema One you don’t have to worry about such issues. The device allows you to store up to 1,200 DVDs. This eliminates the problem of having to get up, find the DVD, worry about it being scratch, etc. The best part about this piece of technology is just how user friendly it is. There is one remote…yes, our team gets you all set up with just ONE remote. It is extremely easy to browse through your collection and there are so many search options you can explore with. The device allows you to sort through your movies based on length, year, cast, director rating and title. Just wait, it gets better, you can also bookmark epic scenes from movies and the device is so advanced that you can see the soundtrack from the movie and it will play just that scene that you select. Uploading and downloading movies is easy too. If you decide to purchase a movie then you can go to the Kaleidescape store and download movies directly to your system, all while you remain in your seat. The films also include all of the features that a regular DVD disc might include.

This device is one of a kind and it does not disappoint. It makes the perfect holiday gift and it even comes with a special bonus until December 26th. If you buy the Cinema One then you get 50 FREE movies. This is the first time that Kaledescape has done a promotion like this. It is without a doubt an item and a deal that you do not want to miss out on.

Lighting Upgrade Cooked Just Right


Yamas, a Bethesda, Md. Mediterranean restaurant, utilizes spot lighting throughout restaurant to light up the bar, wall seating, booths, and menu. The restaurant is small, but unfortunately, even with all the lighting they had, it was still too dark.

The lighting was all over the place, literally and figuratively. Different bulbs were used in one track lighting scheme. Some of the halogens gave off blue light, and others gave off white or yellow light.

Yamas owner, Tony Alexis, said he received recommendations for his lighting, and light bulbs, from his meat guy.

The lighting was intended to be more efficient, however, the lack of a lighting specialist left the restaurant looking unorganized and dim, until Bethesda Systems came along.


After an LED retrofit by Bethesda Systems, the owner and employees of the Mediterranean restaurant were astonished, and pleased.

Restaurant manager Diana Ziscovici was caught by surprise.

“I never realized the lighting was so off!”

The lighting before the retrofit was inconsistent. Some bulbs, even when on, did not even light anything up. Half of the restaurant was lit, the other half was dark.

Now, the lighting was even, bright, and the color it was intended to be.

“When our staff came walking in the day after the installation, they told me the restaurant looked much cleaner,” Ziscovici said.

The difference in the bar area, menu by the entrance, and dining area left the restaurant actually shining, and, more over, the restaurant is now saving an immense amount of energy. By going LED, the restaurant now saves over 80% on energy that is expended through lighting. This equals over $1,500 in annual energy savings.

“We’re very pleased with how Bethesda Systems helped us get such a great deal, and better look,” said Ziscovici.

Urban Designs: Dynamic Light, Lively Showroom


Urban Country, a downtown Bethesda urban furniture store utilizes track lighting throughout their industrial showroom. Packed with different mini rooms to showcase their furniture pieces, paintings, sculptures, lamps, and various home accessories, the store suffered from uneven lighting. Little did they know how dark it really was, and how much lighting from the outdoors affected the glamour of the space.

The store owners had several employees who were known as the “bulb-changers”. They were the ones who had to climb up over 6-foot ladders to change each bulb when it burnt out—and that happened several times a month at least.

The showroom, although located in an industrial space, features contemporary designs for the home. With pieces to fill virtually any room in a residence, the store has much to offer its clients, including expert designers and multitudes of fabrics to choose from.

However, with mini-rooms throughout the showroom, and big armoires and lofty beds, shadows appeared, leaving the showroom to look like an abandoned warehouse. The showroom lost its glitz at night due to insufficient lighting to highlight every piece.


After an LED retrofit by Bethesda Systems, the owners of the Bethesda furniture store realized they used their ladders a lot less.

Since the install, the staff still has not needed to swap a bulb. The store remains alive when the weather outdoors is gloomy.

Instead of light bleeding in from the outdoors through lofty windows, the lighting inside the home store remained unaffected.

The result? Authenticity, effective spot lighting, and a showroom that leaves you wanting more.

“Our designers were hesitant about the lighting change at first,” said Sascha Roth, co-owner of the store. “After the install, they were happily surprised. They were pleased that the integrity of the store wasn’t jeopardized.”

The store originally was consuming approximately 50,000 kWh of energy throughout a given year. With the LED retrofit, the furniture store’s projected energy usage is set to drop by over 80%, all the way down to under 10,000 kWh.

The difference in lighting quality was clear to the owners.

“We didn’t realize it was that much of a difference. The store looks great. We’re glad Bethesda Systems was able to help, and that we won’t be bothered with extra maintenance anymore,” Roth said.

Lighting Improves Quality at Renowned Tobacconist


A fine tobacco shop located in Downtown Bethesda is popular among many in the area, supplying the best tobaccos, but having difficulty with proper lighting for their products, and lounge.

The tobacconist features its own humidor, where various sorts of tobacca, like cigars, cigarettes, and pipe tobacco are stored at a constant humidity, helping to keep the tobacco fresh.

With energy-wasting, heat producing halogen lamps lining the lounge and lighting the humidor, comfort of the well-renowned tobacconist was compromised. Uneven lighting also took away from the ambience of the lounge.


Thankfully, Bethesda Systems was able to help recomend better lighting. LED retrofit lamps for halogen lamps improved the lighting of the lounge, and humidor.

“It’s much better, now,” said Jeannie Breedlove Martinson of the tobacconist. “Not only does the air-conditioning work much better now, but it’s also much easier to read everything throughout the humidor—a huge help for our staff, and, more importantly, our clients.”

Throughout the lounge, the lighting is even, and the true colors of the walls, floor, and furniture are visible. Before, halogens lining the walls left patchy and scalloped light marks. This left awkward shadows leaving lines in all sorts of directions. Now, the light is focused, casting better quality light, all with better design.

“We’ve also noticed a difference in the video of our security cameras,” added Breedlove Martinson. “We can actually see what’s in the videos much clearer now with the new lights.”

The Sonos Playbar

In March, Bethesda Systems featured a Sonos powered home theater experience highlighting the Sonos PLAYBAR—the one Sonos piece that really pulls it all together.

The PLAYBAR is Sonos’ stab at television audio, and it works. The soundbar can either be mounted, or sit above or beneath your television. The PLAYBAR can upgrade your television experience by offering excellent sound and delivering a whole new experience to your entertainment.

Why Sonos?

So you want a soundbar, but you want to know why you should choose the PLAYBAR?

It’s easy, and it’s good.


Sonos is all about sound, and all about connectivity. The technology inside the PLAYBAR allows it to recalibrate based on its positioning.

So, say you want to lay it flat, instead of mounting it… not an issue. The nine amplified speakers are mounted at a 45-degree angle, meaning it will produce an equal level of high quality sound while it’s laying flat—you won’t notice the difference, and that makes all the difference. The directionality of the speaker remains the same, so you’ll still get the same experience as a wall-mounted soundbar.

In addition, the PLAYBAR on its own is already a 3.0 home theater system, so it can easily be enhanced into a 3.1 or 5.1 home theater.

How, you wonder?

Well, all you need is more Sonos. To create a 3.1 home theater, pair the PLAYBAR with the Sonos SUB.  To create a 5.1 home theater, just add a SUB and a stereo pair of PLAY:3s.

What Makes a Home Theater?

It’s actually really simple. Home theaters are distinguished based on sound and speaker distribution.

What a 3.1 home theater system really means is: you have three speakers and one subwoofer paired with your television. In a 3.1 home theater system, there is one speaker on the left, one on the right, and one in the front.

The PLAYBAR eliminates the need of three different speakers, leaving you to only require the SUB.

Playbar 3d rendering

So, with a 5.1 home theater system, there are five speakers and one subwoofer. Typically, the speakers are for front right, front left, back right, back left, and one in front and center, all paired with one sub. Since the PLAYBAR itself is already a 3.0 system, all you need is to add a pair of PLAY:3 speakers, and one SUB.

The New Age of Home Theater?

Well, maybe. But if you’re interested in learning more about why a Sonos PLAYBAR is a good, easy fit for you, Bethesda Systems, a Sonos Gold Dealer, has all your answers. Want more Sonos from Bethesda Systems? Check it out here.